Returning a lost iPhone that is locked can be a challenge, but there are several steps you can take to ensure the device gets back to its rightful owner. Here’s what you can do:
1. Check for emergency contact information: On the lock screen of iPhones running iOS 12 or later, there is an option to add emergency contact information. Tap on the "Emergency" option and look for any contact details that can help you reach the owner. If you succeed in contacting them, let them know that you found their lost iPhone.
2. Siri can help: If the lost iPhone is running iOS 10 or later, the Siri voice assistant might be able to provide some assistance. Activate Siri by pressing and holding the home button or using the side button (on newer iPhones without a home button) and ask, "Whose phone is this?" Siri might display contact details or provide other relevant information to help locate the owner.
3. Attempt to use the device’s Emergency SOS feature: iPhones have an Emergency SOS feature that allows you to make emergency calls without unlocking the device. Press the side button five times quickly, and an emergency call option will appear. Tap on it, and check if there are any medical ID details or emergency contacts listed on the display. If there is, try reaching out to those contacts to inform them about the found iPhone.
4. Reach out to the carrier: If steps 1 to 3 are not successful, you can contact the device’s carrier by dialing their customer service number. Inform them about the situation and provide them with details such as the iPhone’s serial number, IMEI number (located in Settings > General > About), and any other relevant information. The carrier might be able to assist in locating the owner or contacting them on your behalf.
5. Hand over the device to the police: If all attempts to find the owner fail, it would be prudent to hand over the lost iPhone to the local police. They will have the necessary resources to reach out to the owner based on the device’s unique identifiers. This ensures that the iPhone is safely returned to its rightful owner and prevents any potential accusations of theft.
Remember that returning a lost iPhone demonstrates good citizenship and empathy. Always prioritize the privacy and security of the device and its owner throughout the process.